Product updates

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In the past months we have been rolling out multiple smaller updates and minor changes to the Admin Center in the AskCody Portal to improve usability, overview, ease of use, navigation, and provide more transparency about licenses and consumption. All these updates help Admin users manage the AskCody Account easier and streamlines licensing. 
Watch the video to see the improvements or read the whole post to learn more details.
Computers with new names in the AskCody Add-ins and system emails

As a follow-up on the previous post about new names across the Platform, we are now releasing the second step in the project of streamlining the AskCody Platform so it becomes easier to understand and more simple to navigate. 

Today, we are changing the wording in our 3 AskCody Add-ins for Outlook and all system e-mails sent from AskCody. With this second step released the whole Platform is aligned and updated with the new names. You can see all the names in this article.

New names for the AskCody Add-ins

We are working on a large project of streamlining the AskCody Platform so it becomes easier to understand and more simple to navigate. Furthermore, the Platform will be filled with a ton of new functions and views when the project is finished. 

The AskCody Mobile App - Bring simplicity to your workday

It doesn't get any bigger than this! The AskCody Mobile App is available in App Store and we are proud to finally show you!

It is packed with cool ways of bringing simplicity to your workday, so you easily can schedule your meetings and keep track of your workday on the go. 

The AskCody App for iOS is the newest member of our Room Booking module, which provides you with a complete and simple overview of your workday. The app notifies if you have pending meeting invitations as well as informing if no rooms have been added to your meetings - ensuring that you and your coworkers always have a place to meet and collaborate.

Watch the video and see the requirements in the following.

AskCody new import and export function on host list with differentiators.

It is now possible to easily detect all name duplicates in the host list in the Visitor Portal via the new export function, and create differentiators on those hosts who have the same name.

Commonly in larger companies, employees can have the same First and Last name, and this can sometimes create confusion in the reception when you don't know which John Smith to choose in the host list.

Access AskCody data in Microsoft Azure Storage Explorer

In the previous post about the new Insights, we mentioned that it would be released in two steps:

  • Release 1 - Insights in the AskCody Portal (July 2, 2020)
    • Access to the new Insights for all customers on the Essentials and Advanced plans. 

    • Microsoft Exchange data in Insights visible 13 months back in time.

  • Release 2 - Insights data export (July 10, 2020)
    • Access to Microsoft Exchange and Insights data 3 years back in time, made accessible through Microsoft Azure Blob Storage. This means that you can start benefiting from the data from the moment you enable Insights.
The AskCody Workplace Insights

We are very proud to announce the release of the new Insights!

The new Insights is simple, intuitive, and arms you with complex data presented in beautiful dashboards for an easy and efficient way to make business decisions on optimizing office space and facilities services. It helps you learn and compare to understand the specific needs for room types and equipment across each company division or location.

Hide notified status label in the Visitor Management Platform

In the Visitor Web Portal, it's now possible to hide the “notified” label on an expected visitor and keep the visitors sorted by expected arrival time.

When a visitor is expected at a reception the visitor is labeled as “Expected” in the Portal and when the Portal sends out an email or an SMS to notify the visitor about their arrival, the visitor status label changes to “Notified”. This means the “Notified” visitor will move down the list, and if you have sorted the visitor list by “Expected” visitors, you don’t have the overview of who is expected to arrive soon. With the new functionality to hide the "notified" status you can keep the visitors sorted by expected time of arrival regardless of them being "notified".

Crestron Display with AskCody solution

We are happy to announce that the AskCody Displays software now comes pre-installed on the Crestron high-end meeting room displays. This means that AskCody is available as a turn key, plug and play solution when you buy a Crestron display, making it easy to get started. 

Crestron displays are known for their enterprise-grade reliability and we have worked closely together to establish a premium bond between the AskCody software platform and Crestron displays making meeting room management easy and smart. 

Tax information fields in AskCody meeting service emails

We have now solved an important issue so that it's possible to hide sensitive tax informations in confirmation and notification emails sent from the AskCody platform. Custom Properties fields* comes in a variety of types and are individually created and customized by the organization. Some of the informations typed in custom properties can be sensitive and should not be visible in emails.

E.g.,You have a Custom Property called "Credit card number" or "External attendees emails", that your employees need to fill out when ordering services for their meeting. These informations could be sensitive and should not be sent out in an email. 

With the option "Custom Properties in emails", it is possible to disable specific Customer properties in emails to prevent sensitive informations from being shown.  

March 2020: Add-ins, visitor lists, search, and buffer-time additions

This is the new Product Update from AskCody. You can look forward to receiving this every month, informing you about the latest improvements and features added to your AskCody meeting management platform, and how to get the most value from your services to gain a better workplace experience.

This post contains updates to the AskCody Platform that reduces friction and improve efficiency for both PA's, IT Administrators, and workplace employees. Keep reading to find out what value it can bring your organisation.

Updates for March 2020

  • New modern Add-ins for Secretaries and PA’s with delegated access.

  • Prevent sending empty visitor lists to the reception and front desk.

  • Improved name search in the AskCody Visitors Web Portal.

  • Buffer-time - The invisible meeting extension for the Service provider.


New modern Add-ins for Secretaries and PA’s with delegated access

All Outlook Add-ins

We now offer new modern Outlook Add-ins that support Microsoft delegated access so you no longer need to maintain both VSTO's for secretaries and PA's that book meetings on behalf of others, and Add-in's for all other workplace employees. This will free up maintenance work for IT...


In our previous blog post about how to use meeting room statistics to design your future work space, you got an understanding of why it is crucial for you to know your work space: how do you utilize your resources? What are the preferred meeting room types in your organization? When is rush hour for meetings, and when are your meeting rooms occupied the least? All these questions and answers so that you can make rational and strategic choices about your company's resources, facilities in general, occupancy, utilization and so on. Choices based on data and not assumptions or guesses.

In AskCody we can help you get those data! By using our AskCody Insights module, we are providing you with valuable insights to your business.

If you haven't read our blog post about the importance of having meeting room statistics, I strongly advise you to do this first.

When you have finished reading it and you wonder "how is my organization utilizing its resources?" you should just keep on reading. In this, I will guide you through our Insights module, step by step and metric by metric: what are the different metrics and what do they tell about your business?

First off: for you to get AskCody...

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