- NEWS --> New look for the Management Portal
- NOW --> Single Sign-On - Visitors Anonymization - In-App Purchases - Workplace Central - Microsoft Graph - Japanese available in AskCody
- NEXT--> Insights on Services and Visitors - Access to ad-hoc service request
- FUTURE --> Statement of Direction
This blog may include plans, predictions, estimates, or other information that might be considered forward-looking. All forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially.
In June we published a major infrastructure upgrade to AskCody with the goal of "elevating our product, taking the first step into a new era of how Meeting Management should be". Our promise to customers was clear: expect new features and updates much faster.
As a part of improving our entire platform, we have now improved the user experience of the Admin Center and Management Portal. The changes include new colors, text, and visual improvements creating an intuitive experience navigating the platform. All changes are solely visual, so no changes to the menu structure or the functionalities of buttons. Everything is exactly where it was before - it just looks more modern and feels more intuitive.
2. NOW: What Are We Currently Working On
We have many cool new features and improvements in the pipeline right now. We are super excited to release them for you. Below you can find the primary things our product and development departments are focusing on at the time of writing.
2.1 Single Sign-On
To provide enhanced security & access control we will implement Microsoft Single Sign-On in the AskCody platform. This will give our users two benefits:
- Improved security and access control through Microsoft's technology with the option for two-factor authentication. SSO access management can be overseen from within Azure Active Directory instead of the AskCody portal.
- People can use their already familiar Microsoft credentials to login to the AskCody portal, not having to remember additional user names and passwords.
2.2 Visitors Anonymization
Soon it will be easier than ever to ensure complete confidentiality and compliance.
Visitors Anonymization allows you to quickly anonymize the Personal Identifiable Information (PII) of your visitors. You will be able to set up an automatic removal of all Visitor PII after a given number of days. This way you ensure that the personal data of all guests will not reside at your company.
Watch our demo video below to gain a better understanding of how it will work.
2.3 In-App Purchases
Want to add more rooms or desks? How about doing it directly inside the AskCody Portal giving your organization the flexibility to scale at your own pace?
With In-App Purchases, your organization will be able to provide admins with the rights to allow the purchase of additional licenses to the AskCody Platform and easily see when all the included licenses in your subscription have been used.
2.4 The New Workplace Central
We are working to create the New Workplace Central. This includes building the technical foundation and a completely new user interface. We want to empower facility teams and booking coordinators with an improved layout and user experience by creating a new Workplace Central. This will provide a grid-like overview of all rooms and desk bookings including service requests and notes. The goal is to make it easy to get a quick overview of all activities in the office.
Early-access available soon
Want to be the first to try out the New Workplace Central?
Send a mail to email@example.com to try out a pre-release version of the New Workplace Central.
2.5 Microsoft Graph Integration
Our Exchange integration ensures a single source of truth for our customers and is currently built on Exchange Web Services (EWS). The successor for EWS is Microsoft Graph and this will be the future gateway for data and intelligence in Microsoft 365. To keep our tight integration to Exchange and open for future innovation on our platform, we are currently working to integrate to Microsoft Graph. This integration continues to be a top priority since it enables other projects like The New Workplace Central.
2.6 Japanese as a language option in AskCody
Soon the AskCody platform will be available in Japanese 🇯🇵
3. NEXT: What We Will Work On Next
Soon we will start working on the following product improvements to the platform. Note that this is not an exhaustive list and that we are continuously looking for opportunities to provide other valuable improvements.
3.1 Insights & reporting on the efficiency of your services and receptions
In AskCody we want to create better workplace experiences by empowering business support teams to easily manage services and visitors. To help understand how to improve the efficiency of your service providers and reception we are working on a new reporting capability. This will arm you with data to
- Help save receptionists' time
- Provide a better visitor experience
- Understand how much time services staff spend on ad hoc requests
- Avoid canceled and rejected service requests
3.2 Access to ad-hoc service requests for Central users
We are working on a solution to support ad-hoc service requests for recurring meetings. We have outlined a plan where the first step is to increase organizational access on a user-level to meeting services. At the moment meeting coordinators and receptionists do not have access to the AskCody Management Portal except for Central. By allowing them limited access to add and see orders, they will have increased access to service providers. This is the first of multiple steps towards supporting ad-hoc service for recurring meetings or more complex meeting scenarios.
4. FUTURE: Statement Of Direction
If you want insight into the future of AskCody and the themes we are prioritizing in our roadmap, check out the Statement of Direction. If you have any wishes for the future focus of our platform, please reach out to let us know.