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Meeting management
for law firms

We help law and legal save time, maximize billable hours, and operate their workplace smoothly by streamlining workflows and enhancing productivity at every level.

Get inspired by the stories below.

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Making law firms operate better

AskCody is the perfect fit for law firms

AskCody empowers legal assistants and attorneys to streamline conference room scheduling, catering, AV equipment, and room setup. With AskCody, you gain centralized control through our Outlook and Microsoft 365-centric solution, making it easier to manage your modern workplace. We ensure that your billable hours are maximized, simplifying your process.

Follow the top AM Law 100 companies and equip your smart office with a modern workplace solution that empowers meeting organizers to manage all of those crucial meeting details centrally. From visitor management and conference room design to reserving AV equipment and ordering catering, your legal services team deserves the best strategic meeting management software.

Are you coming to

ILTACON 2024

AskCody exhibits at ILTACON 2024, and we would love to meet you, show you our platform, and answer any questions you might have. So stop by our booth to discuss meeting management for your office.

Our CEO will be on stage this year talking about the most important collaboration tools for meetings, and we are sharing exciting new product updates.

August, 2024
Nashville, USA.

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ILTA product briefing webinar

Meeting management for law firms in Microsoft 365

6th of September at 11:00 am eastern time we hosted an ILTA product briefing webinar about meeting management for law firms.

With our Co-founders Steffen and Luke Schnoebelen from Shook, Hardy, & Bacon we shared meeting trends in the legal space and take-aways from ILTACON.

You can watch the entire recording here and get a glimpse into our product development eg. how we help add services for recurring meetings in Outlook, and how legal service teams are using Workplace Central to get a complete overview of their workplace.

See more information about the webinar here

 

 

We help top-performing law firms

Workplace Central header image

We give office admins the workplace overview to improve staff collaboration

Workplace Central makes it easy to manage room bookings, resource allocation, and service requests, all from one centralized platform.

Workplace Central is your calendar overview to handle all workspace requests ensuring smooth collaboration among your service staff.

This helps you effectively manage room setup, AV equipment, catering, and visitors.

Learn more about Workplace Central.

Track service requests back to client matter number with automated catering cost

With AskCody, you can seamlessly track costs back to a client/matter or general ledger number.

This makes it easy for firms to include catering in their meetings because all costs are automatically added to the correct account. 

In general, the Meeting Services portion makes AskCody a great fit for law firms, because we make it easy to book, edit, and keep track of service requests. 

Learn more about the Meeting Services.

Client matter number
Visitor Management

We offer out-of-the-box visitor management

Visitor management gives incoming guests a professional, white-glove experience when visiting your location. 

Having a tool to welcome guests helps the reception be prepared for arriving and departing visitors, print badges, sign NDA's and sent notifications to meeting hosts.

For law firm Eversheds Sutherland the AskCody Visitor Management solution has helped them get ISO certified because they can ensure guests' data is documented and tracked in accordance with the ISO standards. 

Learn more about visitor management.

A great fit for law firms

Why legal choose us

  • Native to Microsoft Exchange
  • In line with the IT strategy
  • A scalable solution in Microsoft
  • One-click Teams setup
  • No synch issues or double bookings
  • Streamline meetings
  • The right fit for all users
  • Getting ISO certified

No double bookings or duplicate system of record. Meetings stays in Microsoft Exchange

AskCody differentiates from other vendors by providing a comprehensive platform for meeting management and workspace management that is build native to Microsoft Exchange. Other vendors offer a solution that is SQL-based and require a "middle layer" where all the meeting data and reservations reside which has to synchronize with Exchange. This result in duplicate system of records and can cause synchronization errors between the vendor's solution and Exchange. Instead, AskCody leverages Exchange as the backbone for all meeting data and reservations which means a "single source of truth" for all meeting data and no synchronization errors.

In this way, AskCody also support "one-click" setup and join for video meetings in Microsoft Teams, Zoom, etc. without any custom integrations. Additionally, AskCody provides modern add-ins for Outlook/M365 that is easy to deploy centrally, always updated and doesn't degrade Outlook performance.

Other vendors offer older VSTO plugins for Outlook which are cumbersome to deploy and update/maintain and can degrade Outlook performance.

In line with the IT strategy

AskCody is in line with law firms’ most innovative IT strategies by delivering a solution with the most modern architecture (cloud-based platform + modern add-ins for Outlook/M365) built on existing infrastructure (your MS Exchange) that delivers a comprehensive set of features to meet industry standard, business requirements within legal services such as client matter numbers, GL, easy booking across multiple locations, settlements/cost recovery, etc.

There is a distinction between solutions like AskCody and legacy solutions built in SQL. Faster time to value and less effort for deployment, 100% SaaS, and you don’t need all the expensive services. These statistics are all indicative of a fundamentally different approach in how these technologies are built. Firms are recognizing the inherent consequences of relying on this legacy approach as business continuity is more critical than ever due to a dynamic workforce and increasing amount of technology endpoints that users are leveraging to work smarter. Trying to manage meetings with users’ calendars in Exchange and room calendars in a separate SQL solution has become an increasing source of frustration, especially for firms who continue to introduce more collaboration technologies.   

AskCody not only introduces a solution with the most modern architecture, but also delivers the comprehensive features to meet industry standard business requirements.

We help client businesses implement
a scalable solution in Microsoft 365

Law firms appreciate that AskCody is not just another tool in their tech stack, but an integrated part of their Microsoft suite and existing IT infrastructure. We are built native to Exchange and Azure. Providing insights and analytics gathered with Power BI. Delivered with Modern Add-ins for Outlook. Our aim is to be the best Microsoft solution on the market. 

The American Law Firm Shook, Hardy, and Bacon LLP became an AskCody customer in 2019 as their business had grown to a size where they needed to standardize their meeting processes and wanted a solution integrated natively with Microsoft 365 and Outlook. 

"We shouldn't have to go to a different solution than Outlook to book a conference room, and the two systems never talked to each other. So that was kind of one of the drivers for us saying: Let us find a new tool!"

- Luke Schnoebelen, Director of Professional Development.

Read the full Shook, Hardy, and Bacon LLP case study

 

We offer streamlined video conference setup
with one-click Teams integration

AskCody is natively integrated with Microsoft 365. This means you can use the Teams or Skype app in Outlook to quickly add video conference to your meeting along with other services. For modern law firms having easy and efficient access to video conferencing rooms and the ability to efficiently add AV equipment and setup is vital to the success of the business.

This was also the case with Eversheds Sutherland, who added 200+ different rooms (and desks) with video conferencing equipment in portion of those. Another law firm that enjoyed the easy setup has been Shook, Hardy, and Bacon as they became a customer just before Covid in 2019. The flexibility of the Platform during an uncertain time was very important in our continued partnership. 

We help reduce mistakes giving law & legal
a solution they can trust

Unfortunately, one of the reasons law and legal choose AskCody is because they have had negative experiences with unstable or non-integrated workplace management software. 

The reason companies experience synchronization issues and double bookings is because of how most platforms are built. Most products on the market are created as SQL-based solutions. In short this means the company created a database outside the Microsoft environment making server calls for every action between the database and Exchange. Because the database is located outside of the Microsoft environment it makes it more vulnerable to issues, if there is an outage on either Microsoft or the database.

Because AskCody is built on Azure and Exchange we leverage the data in Microsoft. This means we can significantly reduce the risk of synchronization issues or double bookings creating software law and legal can trust. 

 

We help law firms & legal services streamline and standardize meetings

One frequent issue we hear from client businesses is the lack of a standard way to book workspaces. The issue with having multiple ways to reserve meeting rooms or desks, order services and manage visitors is, that you might lack control when managing important meetings.

This was a massive issue for the Chicago-based law firm Burke, Warran, Mackay, & Serritella and it became one of the main drivers for them to get a workplace management solution. 

"10 different people booking a meeting, resulted in 10 different ways of creating a meeting, and everything that goes with it. Meeting management can be a convoluted process, so we really needed a standardized system that was easy for our people to use and that could automate the current processes in place. With AskCody employees can now book rooms and request services themselves, and it gives them a kind of self-service aspect where they can take control of their own meetings."

- Anthony Moore, IT Director at Burke, Warran, Mackay, & Serritella.

Read the full case study with Burke, Warran, Mackay, & Serritella.

Meets the needs of the veteran attorneys while introducing the right technologies to attract talented digital natives

In general, law firms are increasingly competing for the next generation of attorneys and legal professionals. Right now, it’s a particularly challenging time because law firms are transitioning. Firms have to meet the needs of their veteran attorneys while introducing the right technologies to attract talented digital natives (i.e. younger attorneys) who will carry the firm in the future.

Here are a few expectations that our customers are delivering on: 

  1. Empowering end-users with an intuitive, self-service experience 
    • Increasingly, legal professionals expect to have the right technology to accomplish basic tasks in order to spend more time delivering value for clients – it’s becoming less acceptable to rely on multiple phone calls and manual emails to accomplish these non-revenue driving tasks.  
  2. One-click interaction Video conferencing out of the box with Zoom, Teams, WebEx, etc. 
    • No additional integrations required.
  3. Hosted solutions – outsourced IT
    • In order to stay competitive in today’s market, law firms are focusing everything on being better law firms and looking for ways to free up resources internally by outsourcing. 
  4. Single source of truth with expanding collaboration tech stack.
    • With firms introducing more technology end-points and collaboration tools for end users, it’s becoming an increasing burden for firms to manage meetings trying to synchronize a legacy SQL solution with people’s calendars in Exchange. As these trends continue and the workforce becomes increasingly dynamic, it will only become more important for firms to maintain continuity by relying on one source of truth for meetings. A solution like AskCody allows your Exchange to truly be the backbone for meetings. 

We help law firms and legal services
get ISO certified

ISO (International Standards Organization) is a globally recognized certification that demonstrates a company's commitment in maintaining high-quality standards. Some of the AM Law 100, Global 200, and NLJ 500 companies who choose to collaborate with AskCody - have done so because it helps them achieve an ISO certification. This certification helps boost the firms' credibility which can give a significant competitive advantage especially for international collaboration. 

One of the largest law firms Eversheds Sutherland LLP specifically chose the AskCody Platform because the Visitor Management solution helped them improve security, confidentiality, and access control when managing visitors. Visitor management is an out-of-the-box solution giving the guests a great first impression while documenting, tracking, and reporting in accordance with the ISO standards.

Read the full Eversheds Sutherland LLP case study 

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“A Wonderful Upgrade to our Room Reservation System!"

I LOVE that AskCody is integrated with Outlook. It makes reserving, editing and canceling reservations so quick and easy. The interface is very easy to use and is so customizable to our needs. I love that we can make it our own and customize our rooms, vendors, and services from the Admin side"

Shayla Moore
Shaley MTraining Coordinator at Shook, Hardy, and Bacon

"Quality room management system with quality people supporting it"

I give AskCody 10/10. It is a phenomenal solution. Easy to implement. It's easy to train on, and it is easy to use. We use AskCody to allow our population to easily and confidently book rooms across all our offices, giving them the ability to do it themselves. Kind of removing the middle person"

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Luke SDir. Professional Development at Shook, Hardy, and Bacon

“It gives our clients coming in this concierge, white-glove experience"

“Having the responsibility back in the hands of the assistants allows reception to provide more of a concierge, white-glove experience for clients coming in.

Henry Chace
Henry ChaseCIO at Burns & Levinson

“An Outlook-based system makes training painless"

With AskCody we have a system based on Outlook which everyone is already familiar with, so training of the end user is painless. The system can be explained in a clear, logical, and relevant way".

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Jennie DePhillipsTraining Manager at Burns & Levinson

“A massive productivity boost for our secretaries!"

"Our secretaries managed two or three attorneys and partners before. Now they're managing maybe five or six. It's only possible to manage that increased workload, because they can handle everything in one spot with AskCody. "

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Susann HollowayConference Services Manager at Eversheds Sutherland

“We handle all reservations and requests for a room under one roof"

"Admins can manage each reservation for a room and each request that is needed for that event or meeting all under one roof, really helped a lot with organizing and it's much better for our attorneys as well. Everyone gets it"

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Dale PollockConference Services Manager at Eversheds Sutherland
Solving challenges for law and legal

Solving meeting issues
for law and legal

Meeting management is an intricate dance of details, coordination, and execution, particularly in the legal sector where precision and punctuality are paramount. For office administrators in law firms, the weight of ensuring seamless meetings can often translate into countless hours, potentially diverting attention away from more strategic tasks.

Introducing AskCody: Tailored for the distinct needs of law firms.

Understanding the nuanced demands of legal professionals, AskCody offers automated solutions for labor-intensive meeting tasks. Whether it's aligning attorney schedules, coordinating client consultations, or managing intricate work requests, we're here to streamline the process. With our platform, your service staff can deliver an unparalleled, white-glove experience ensuring that your firm's reputation remains impeccable and maximizes billable hours.

Global law firms are embracing the digital revolution in meeting management, and AskCody is at the forefront. We ensure a smooth transition by integrating flawlessly with your existing IT infrastructure. What's more, we've ensured compatibility with legacy systems that many law firms rely upon, such as Microsoft 365, Exchange, and Outlook.

But our vision doesn't stop at merely solving today's challenges; we're dedicated to helping you shape the modern workplace of the future.

Here's a snapshot of the meeting dilemmas we've tackled for law firms:

  1. Double-booking prevention: Ensure that meeting rooms and attorney schedules never conflict.

  2. Client confidentiality: Enhanced security features that prioritize your client's privacy.

  3. Resource management: Track and allocate resources like presentation equipment or special meeting rooms with ease.

  4. Seamless integration: Synchronize with your existing calendar systems for effortless coordination.

  5. Virtual meeting support: Integrate and manage virtual consultations in our current hybrid-working world.

  6. Automated notifications: Ensure attendees, both internal and external, are informed and reminded of upcoming meetings.

  7. Meeting analytics: Gain insights into meeting patterns to optimize room usage and resource allocation.

Common questions from law and legal?

Can you set up privacy and confidentiality settings for meetings and visitors?

Yes, you have multiple settings to ensure privacy and confidentiality. 

You can setup private meetings to ensure information is kept confidential. 

There are also many options in the Visitor Management solution to ensure privacy and confidentiality.

Can you have legal assistants book resources like rooms and workspaces on behalf of someone else? Even meeting services and catering?

Yes, with delegated access or shared access to calendars as configured in Microsoft Outlook.

Delegated Access gives access to the entire account, including calendars and email.

Shared Access gives access to calendars (i.e. can't send emails on behalf of other people).

What happens to catering or services orders when meetings are cancelled or rescheduled?

Catering, services and additional resources follow your meeting. That's one of the best parts. We call it follow the meeting intelligence.

Meetings are canceled, rescheduled, postponed, or relocated all the time. That’s why all the assigned resources such as catering, AV and telepresence, meeting room equipment, and table arrangements follow the meeting if it is rescheduled. If a meeting is canceled, the assigned resources will be released automatically. The kitchen or the AV provider will be notified immediately from the AskCody Management Portal.

How do vendors or service providers work with AskCody?

AskCody is not just Outlook add-ins or meeting room booking system features. It's a complete Platform with a backend designed to make the meeting experience more efficient and effective than ever for providers of meeting services, office managers, facilities managers and real estate owners.

Office Managers can use the AskCody room reservation system to manage additional resources, workflows, items, bookings of corporate kitchens and canteens, and accept or reject bookings. Kitchen and facility managers can view at a glance what they need and how many people need meeting services, as well as the location. Now they have an instant one-stop interface with an updated overview in real-time.

Can data be exported? And what about cost center management or tax management for external meetings?

With AskCody you get the data you need when you need it.

Your IT or Finance department will love the ease-of-use associated with the data export in AskCody. Data is simply exported to incorporate with accounting, databases, and ERP through simple CSV exports or by leveraging the AskCody API. 

Can I control who is able to book specific rooms?

Yes, you can support a decentralized room booking process with AskCody. Some users can request rooms with others empowered to approve their requests.

Learn more in this support article, user roles and membership hierarchy.

Learn more about how AskCody helps law firms

Achieve meeting excellence and improve operations with AskCody