WE PUT YOU IN CONTROL
When you are responsible for managing meetings, meeting services, and/or service teams, you will utilize AskCody daily to stay ahead and have certainty and confidence that everything is in order.
The AskCody Management Portal is a complete management tool for Office Managers, Receptionists, Catering Managers, Hospitality Teams, AV providers, or Facility Managers can:
- Get an overview of what goes on, where, and when in your workplace
- Manage Meetings and services, and make changes in real time
- Connect with other Service teams and collaborate on requests
- Automate manual and repetitive tasks
- Master (printable) reports for service requests
Get an overview
The management portal gathers everything around meetings, services, and visitors in one central place. So you can easily understand what goes on, where, and when.
All relevant meeting information can be viewed from a simple calendar-like overview in Workplace Central. Expand individual meetings to get a detailed view of the associated services or meeting notes.
Giving your service staff a single source of truth to ensure nothing falls through the cracks.
Manage and make changes
You'll be a lot more prepared when you have an overview of every aspect of every meeting. And that is exactly what AskCody does for you. Manage each room reservation and service requests for a meeting, all in one place.
Connect Service teams
We connect service teams like facility, IT, and booking coordinators to enable efficient collaboration. From our portal you have access to an overview of what will be delivered by who for a specific meeting, and what the status of the service order is.
This includes associated meeting planning services and shared meeting notes empowering.
Automate manual and repetitive tasks
Set up cost centers or client matter numbers to help you assign costs, eliminating manual handling of paper invoices. Setting buffer time in between allows you to prepare, clean, or set up the meeting room for the next meeting.
You can choose to auto-accept certain service requests or require approval for others. By setting preparation time for specific services, you ensure you can deliver what you promised.
These are just a few settings you can control in the portal to support your way of working.
Master reports for services requests
You can easily view and edit service requests within the AskCody Management Portal, but you also have extensive reporting capabilities to match your needs and the way you work. You can for example filter on current, today, tomorrow, incoming, pending, accepted, rejected, canceled, and completed requests.
All requests can be printed and exported in different views fitted to different needs, so you can use it in other systems, or simply print it and bring it with you while doing your delivery route.
ALL UNDER ONE ROOF
When you are responsible for managing meetings and/or services, there are a few things you will like about AskCody.
You will only have one place that gathers everything connected to meetings, giving you control, and a single place to communicate.
You can easily get an overview, manage and make changes, and automate repetitive tasks to provide you the certainty, control, and confidence you need to do your job.
Optimize and streamline meeting services requests
Insights for meeting services makes it easier to get an overview of how your meeting services are managed across locations. So you can optimize and streamline meeting services requests.
Combine Services insights with insights on Bookings & Visitors, and you will be able to streamline the entire meeting process.
Insights are based on Microsoft PowerBI and available in our portal. You can also export the data to your preferred reporting tools.
Rescheduling or cancelations will not ruin your day
Meetings get booked, canceled, or rescheduled all the time; 90% of meetings have at least one change after they are booked.
This is no worry for you. Changes are reflected immediately in your AskCody Management Portal, and you are instantly alerted with exactly what, when, and where so you can focus on doing what you do best; delivering the best service possible.
Custom properties and extension attributes to fit your organization
Even though AskCody is a Software-as-a-service solution, you can define mandatory and optional input fields when requesting and ordering service; think of Tax and Financial Information, Client Matter Numbers, User Information, Cost Center Management, or anything that will help you deliver the best service to the requesters.
Made to empower you
Learn how Nabil, Susann & others benefit from using AskCody
NABIL NEEDS US TO BE
INTEGRATED WITH OUTLOOK
"The main benefit for our employees is that AskCody will make their life easier. The user pathway was our main concern to address. The easy and simple process to find the needed meeting room, book it, request services, and manage visitors has been our main success criteria."
SUSANN NEEDS US TO
"We're finding that our secretaries may have been managing two or three attorneys and partners before. Now they're managing maybe five or six. It's only possible to manage that increased workload because they can handle everything in one spot with AskCody. "
HENRY NEEDS US TO BE
"The pilot helped us understand just how much time we could give back to the attorneys and assistants and the price of that time. The POC helped us actively compare the cost of the solution, and the ease it was bringing to the cumbersome process we had before. My best advice is to try it. You will see quickly that the ease of use, ease of management, and overall time savings are worth it."
ANTHONY NEEDS US TO
DECENTRALIZE THE MEETING PROCESSES
"With AskCody employees can now book rooms and request services themselves, and it gives them a kind of self-service aspect where they can take control of their own meetings."
JESPER NEEDS US TO
SPEED-UP BOOKING PROCESSES
“AskCody's platform gives us an easy overview of available rooms, as well as quick access to book catering for our meetings. Without AskCody, booking premises are ineffective which results in a large waste of resources."
How can we help you?
Catering, services, and additional resources follow your meeting. That's one of the best parts. We call it: Follow the meeting intelligence.
Meetings change all the time. They might be:
That’s why all the assigned resources such as catering, AV and telepresence, meeting room equipment, and table arrangements follow the meeting if it is rescheduled. If a meeting is canceled, the assigned resources will be released automatically. The kitchen or the AV provider will be notified immediately from the AskCody Management Portal.
AskCody is not just Outlook add-ins or meeting room booking system features. It's a complete platform with a backend designed to make the meeting experience more efficient and effective than ever for providers of meeting services, office managers, facilities managers, and real estate owners.
Office Managers can use the AskCody room reservation system to manage additional resources, workflows, items, bookings of corporate kitchens and canteens, and accept or reject bookings.
Kitchen and facility managers can view at a glance what they need to prepare for the day and how many people need meeting services, as well as the location. Now they have an all-in-one platform to handle all meetings and services with an interface updated in real-time.
With AskCody you get the data you need when you need it.
You can easily print out:
- Service delivery lists
- Preparation lists
- Items and Services lists
- Room lists
- Accounting reports
- Cost center reports
- Incoming, current, pending, accepted, rejected, readied, completed, and canceled requests
And much more! You can read more about reporting in our: Mastering reports.
Yes, in AskCody you can simply export accounting data using CSV, Excel, or the AskCody meeting services API making it possible to automatically transfer service expenses to other systems such as your ERP solution.
Your IT or Finance department will love the ease of use associated with the data export in AskCody.
Yes, you can manage services for recurring meetings.
Supporting recurring meetings and services for recurring meetings can be handled in multiple ways according to your needs and use cases. There are various ways to accommodate this requirement both from an end-user and admin perspective.
All AskCody add-ins are deployed to users or groups that you define yourselves inside Active Directory. So yes, it can be specified who should have it available.
We have a close collaboration with Microsoft, and our platform is 100% integrated with Microsoft Exchange, Microsoft 365, and Outlook. No need for manual processes or outdated third-party tools, unintegrated Sharepoint sites, or paper-based booking. Everything works within the familiar Outlook and Office interface. We have based the AskCody meeting room booking system on modern integrations into Exchange and built everything on Microsoft Azure.
Learn more about how we integrate with Exchange and Microsoft 365 on our knowledge base.