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Cecilie AlsMay 15, 2020< 1 min read

Hide Notified Status Label in the Visitor Web Portal for Better Arrival Time Management

In the Visitor Web Portal, it's now possible to hide the “notified” label on an expected visitor and keep the visitors sorted by expected arrival time.

When a visitor is expected at a reception the visitor is labeled as “Expected” in the Portal and when the Portal sends out an email or an SMS to notify the visitor about their arrival, the visitor status label changes to “Notified”. This means the “Notified” visitor will move down the list, and if you have sorted the visitor list by “Expected” visitors, you don’t have the overview of who is expected to arrive soon. With the new functionality to hide the "notified" status you can keep the visitors sorted by expected time of arrival regardless of them being "notified".

How to hide “Notified” visitor status label

*This video can display old names of Modules and features.

Steps shown in the video:

  1. Navigate to the AskCody Portal.

  2. Click on the menu in the upper left corner.

  3. Choose Admin Center.

  4. Click Visitors and then Receptions.

  5. Choose the reception you want to hide the "notified" status label.

  6. Open "Advanced features"

  7. Find the check-box "Show notified status" and tic off the check-box.



Cecilie Als

Product Communication Lead, AskCody.