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Meeting operations
What is meeting operations?
Meeting operations is the work that makes meetings happen: the room, the catering, the AV setup, the guests at reception and all the changes in between. It covers the teams behind every meeting, such as facilities, kitchens, reception, AV and IT, and finance, and how they stay in sync when a meeting is booked, moved or cancelled.
Why meeting operations matters
A meeting can be booked without being ready. When the meeting moves, the calendar updates but the teams behind it often do not: catering has the old time, AV sets up in the wrong room and reception expects the guest at 10:00. Meeting operations is about closing those gaps.
What it includes
- Rooms, desks and the rules for booking them
- Catering, room setups and other services
- Visitors and reception
- Displays and dashboards that show the day
- Data on how rooms and services are used
How AskCody supports meeting operations
AskCody is the meeting operations platform for workplace teams: facilities, catering, reception, AV and IT, and finance all work from the same booking in Outlook and Microsoft Exchange. When a meeting is booked, moved or cancelled, the room, the services and the people behind them move with it. See what is meeting management.
Frequently asked questions
Is meeting operations the same as meeting management?
They overlap. Meeting management is the wider discipline, including rules and policies. Meeting operations focuses on the teams and the work behind each meeting.
Who owns meeting operations?
Often a workplace or facilities team, sometimes a conference service manager who coordinates the teams involved.
Related terms