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The meeting Management Blog

The Service Provider
The Ones Who Keep Every Meeting Nourished
and On Time

You make sure people don’t just meet. They connect.

You and your team deliver meals, coffee, and hospitality that keep meetings productive, clients impressed, and employees cared for.

But while your work brings comfort and order, your day often feels like the opposite.

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The Pain

Too Many Orders, Too Many Changes, Too Little Time

Your job runs on timing, precision, and coordination.

But when meetings are booked and changed constantly without proper communication it’s impossible to keep up.

You deal with:

  • Last-minute changes and cancellations that waste food, time, and effort.
  • Unclear or incomplete orders from teams who forget to share details.
  • Manual tracking and paper tickets that are hard to update or verify.
  • No visibility into meeting schedules or changes from Outlook or the calendar.
  • Pressure to deliver perfectly, even when the plan shifts five times before lunch.

You’re expected to make it all happen. On time, on budget, and with a smile, but without the information or tools that make that possible.

You take pride in delivering excellence, but right now, you’re fighting chaos instead of creating consistency.

 

 

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MariaKitchen Manager at a Corporate Headquarters

How it it like managing a kitchen without AskCody? “...I never know what's coming next! One minute it’s five sandwiches, the next it’s a full board lunch. And every time someone moves a meeting, we have to start over. We want to deliver great service, but we can’t if we don’t know when or where meetings are happening. We’re always reacting, never ahead.”

 

SophieService Manager at a Financial Institution

“AskCody changed everything for our team. Now, when a meeting is booked or moved in Outlook, we see it instantly, with the catering and service details attached. It’s finally organized.”

 

ElenaCatering Operations Manager, Global Tech Company

“Before AskCody, we wasted time and food because of meeting changes we never knew about. Now, our kitchen runs like clockwork: We’re finally in sync with the organization.”

 

Henry Chace
Henry ChaseCIO at Burns & Levinson

“It gives our clients coming in this concierge, white-glove experience"

“Having the responsibility back in the hands of the assistants allows reception to provide more of a concierge, white-glove experience for clients coming in.

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Jennie DePhillipsTraining Manager at Burns & Levinson

“An Outlook-based system makes training painless"

“With AskCody we have a system based on Outlook which everyone is already familiar with, so training of the end user is painless. The system can be explained in a clear, logical, and relevant way".

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Susann HollowayConference Services Manager at Eversheds Sutherland

“A massive productivity boost for our secretaries!"

"Our secretaries managed two or three attorneys and partners before. Now they're managing maybe five or six. It's only possible to manage that increased workload, because they can handle everything in one spot with AskCody. "

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Dale PollockConference Services Manager at Eversheds Sutherland

“We handle all reservations and requests for a room under one roof"

"Admins can manage each reservation for a room and each request that is needed for that event or meeting all under one roof, really helped a lot with organizing and it's much better for our attorneys as well. Everyone gets it"

A series of Service requests within AskCody Services
The Cure

AskCody Meeting Services

AskCody brings visibility, control, and calm to the world of meeting catering and service delivery.

It connects your kitchen or service team directly with the meeting scheduling system inside Microsoft 365, so every order, update, or cancellation is automatically reflected in your workflow.

With AskCody, you can:

  • Receive service requests directly from Outlook, no extra emails, no missed details.
  • See all upcoming orders in one place, filtered by time, building, or team.
  • Get automatic updates when meetings are moved, rescheduled, or cancelled.
  • Track delivery progress and status for each meeting or room.
  • Reduce waste and rework with accurate, timely information.
  • Measure performance with data on service usage, timing, and fulfillment.

AskCody becomes the missing link between your kitchen, your customers, and the meeting schedule, so you can serve with precision, not pressure.

The Profit

From Complexity to Control

When you manage catering and hospitality through AskCody, you move from chasing information to running a smooth, proactive operation.

Here’s what you gain:

  • Clarity: Every order and change is visible in real time.
  • Efficiency: Less manual communication, fewer errors, and no double work.
  • Predictability: You can plan staffing, prep, and delivery with confidence.
  • Quality: Every service arrives at the right place, on time, every time.
  • Sustainability: Less waste, more control, and smarter resource use.

Service Managers using AskCody describe one thing above all: relief.

The relief of knowing exactly what’s needed, when it’s needed — and having time to deliver it right.

An image showing AskCody Insights for Services

Common questions from Service Providers and Catering Managers

How does AskCody help manage catering and hospitality orders for meetings?

AskCody centralizes all catering and service requests in one connected system — directly linked to the organization’s Outlook calendar.

When a meeting is booked, catering or service orders can be added immediately and sent straight to your kitchen or service team.

Every detail: time, room, number of attendees, dietary needs - is visible in one place, so there’s no guessing, no chasing, and no missed deliveries.
What happens if a meeting is moved, rescheduled, or cancelled?

AskCody updates everything automatically.

If a meeting changes, your catering orders, delivery times, and service schedules update instantly — without you having to re-enter or re-confirm anything.

This eliminates food waste, confusion, and last-minute scrambles.

You always work with the latest, most accurate information, directly synced with Outlook and Microsoft 365.
Can I manage multiple service types (like catering, setup, and cleaning) in AskCody?

Yes. AskCody is built to handle all meeting-related services, not just catering.

You can manage catering, room setup, cleaning, AV assistance, or other internal services within the same platform.

Each service team sees only what’s relevant to them, but all updates stay synchronized — ensuring everyone works from the same meeting schedule and changes flow automatically across teams.
How does AskCody help reduce waste and improve efficiency?

AskCody eliminates duplicate or outdated orders by keeping all catering data linked to real-time meeting schedules.

You’ll instantly know when a meeting is cancelled or downsized — so you can adjust prep and delivery before waste occurs.

You can also view analytics over time to understand:

  • Which services are most requested

  • Peak times and patterns

  • Cost per order or department usage

This helps you plan staffing, stock, and budgets with confidence.
How easy is it for employees to place catering orders?

It’s extremely easy. And that’s the point.

Employees book their meeting in Outlook as usual, then simply add catering directly in the same window in the Outlook invite, using the AskCody add-in for Outlook.

They choose from your predefined menu, specify delivery time, and confirm, all within seconds.

This ensures accuracy (no lost emails, no handwritten notes) and gives you a complete overview of incoming orders.

Your Service. Your Standards. Your AskCody.

You make the workplace feel cared for.

AskCody helps you make it effortless.
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