.svg)
The meeting starts when the room is ready, not when it is booked
A booked room is not a ready room. The tables are still in rows from the training session, the screen will not find the laptop, and the last team's coffee cups are still on the table. Too often, facilities and AV teams hear about a meeting from an email, a phone call or not at all. AskCody makes facilities services for meetings part of the invite itself: setup, equipment, AV and cleaning are requested in the same Outlook invite as the room, so the people who prepare the room work from the same plan as the people who use it.
How do you request room setup and AV support for a meeting?
Open the meeting in Outlook and choose AskCody Services. Each team is set up as its own provider with its own items: facilities for table arrangements and room preparation; AV and IT for screens, video meeting support and equipment; cleaning for after the meeting. Pick what the meeting needs, set when it should be done and add a note, such as "boardroom layout for 16, flipchart at the front".
Services can be booked only in rooms added to that provider, so organizers see what their room supports, and every request reaches the right team.
Every request, with its meeting, room and time
Facilities, AV and IT teams see their requests in the AskCody portal and in Workplace Central, next to the catering and the room: which layout and what equipment, with the order status in real time.
Accept or reject requests, mark them as readied when the room is done, and print the day's list for the morning round. Room filters show which rooms have requests today and tomorrow, so the round starts where the work is.
A broken screen is reported from the room, not found by the next meeting
When equipment stops working, people in the room can report it on the AskCody meeting room display. The facility contact for the location is notified by email, so the fault can be fixed before the next meeting finds it.
Define equipment types, assign equipment to rooms, set the facility contact per location and switch on faulty equipment reporting in the display template.
Know what facilities and AV deliver, team by team
Insights for Services shows requests per provider split by completed, canceled and rejected, requests over time and the most requested items, with up to 13 months of data. See how demand for setup, AV and cleaning changes week by week, and plan the team around it.
Made to empower you
Hear how conference services, facilities and IT teams prepare meetings with AskCody
Susann needs us to support productivity
"We're finding that our secretaries may have been managing two or three attorneys and partners before. Now they're managing maybe five or six. It's only possible to manage that increased workload because they can handle everything in one spot with AskCody. "
Read the Eversheds Sutherland case study
Anthony needs us to decentralize the meeting processes
"With AskCody employees can now book rooms and request services themselves, and it gives them a kind of self-service aspect where they can take control of their own meetings."
Read the Burke Warren case study
Nabil needs us to be integrated with Outlook
"The main benefit for our employees is that AskCody will make their life easier. The user pathway was our main concern to address. The easy and simple process to find the needed meeting room, book it, request services, and manage visitors has been our main success criteria."
