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The Conference Service
Manager
The Orchestrators of
Every Meeting Experience
You make sure every meeting runs smoothly, every service is delivered on time, and every guest feels taken care of. You turn chaos into coordination and make hospitality look effortless.
Behind the polished coffee stations and perfectly timed catering is a constant flow of details, last-minute changes, and follow-ups that you manage with calm and control.
The Constant Coordination Behind Every Meeting
Every day, you manage dozens of details that no one else sees: catering orders, room setups, AV needs, visitor logistics, deliveries, and service staff. You’re expected to know every request, every change, and every deadline, instantly.
You deal with:
- Last-minute changes to meetings and catering orders that derail your schedule.
- Miscommunication between departments about who ordered what, where, and when.
- Manual emails, spreadsheets, and sticky notes that create confusion and rework.
- Unclear accountability: was it Facilities, IT, or you who was supposed to handle that?
- Pressure to deliver a flawless experience, even when the plan changes five times before lunch.
You hold it all together, but it often feels like the systems you rely on are working against you instead of with you.
The AskCody Meeting Management Platform
AskCody helps you manage hospitality and meeting services with calm, confidence, and clarity.
No more disconnected emails or last-minute chaos. Just one unified view of every meeting, every order, and every change, perfectly synced with Microsoft 365.
With AskCody, you can:
- Manage all meeting services from one platform integrated directly into Outlook and Exchange.
- Receive automatic updates when meetings are rescheduled, rooms change, or attendees are added.
- Eliminate manual communication with automated notifications for service teams and vendors.
- Track orders and deliveries in real time, ensuring everything arrives where it should, when it should.
- Measure performance with analytics on service usage, cost, and delivery efficiency.
AskCody turns hospitality management into what it was meant to be: smooth, coordinated, and centered on people, not spreadsheets.
From Scramble to Seamless
When you run meetings with AskCody, you don’t just manage services: you elevate them.
Your team becomes the invisible force that makes the workplace feel effortless, professional, and welcoming.
Here’s what you gain:
- Consistency and control - every service request is accurate, tracked, and delivered on time.
- Visibility and accountability - nothing slips through the cracks, and everyone knows what’s next.
- Less firefighting, more foresight - you can plan, prepare, and adjust without chaos.
- Higher service quality - guests and employees experience flawless meetings, every time.
Hospitality Managers using AskCody describe the same feeling: confidence.
The confidence that every coffee, chair, and catering order is in the right place at the right time - without the stress.
Learn more about AskCody for Conference Service Managers
The Reality Personal Assistants Face When Coordinating Meetings
Follow-the-Meeting Intelligence: The Logic that makes AskCody unique (and your workplace work)
How to Prevent Double Bookings in Outlook and Microsoft 365
Want Coffee for Your Meeting? ☕
Meeting Management is more than just finding time
How to Handle the 5 Most Common Last-Minute Meeting Changes
Enhancing Your Office's First Impression with Visitor Management Software
Common questions from Conference Service and Hotpitality Teams
The Conference Services Manager or Hospitality Manager is responsible for orchestrating every operational detail behind meetings, conferences, and events.
From catering and room setup to service delivery and timing, their success depends on control, timing, and communication across multiple teams.
The Conference Service Manager embodies precision, coordination, and hospitality excellence. This is what they typically ask us.
AskCody connects every meeting and service order into one shared platform, fully integrated with your organization’s Outlook calendar.
When a meeting is booked, all related services, catering, room setup, cleaning, AV support, are automatically logged and visible in your dashboard.
You can see the full day’s orders, prioritize by time or building, and ensure every service is delivered on schedule.
AskCody updates everything automatically.
If a meeting is rescheduled or cancelled, any related service requests, catering, setups, or deliveries, are updated or removed instantly.
You and your team are always working from the latest information, reducing waste and confusion.
This saves hours of manual coordination and prevents costly errors from last-minute schedule changes.
Yes.
AskCody’s Service Management Dashboard gives you a real-time overview of every request across all departments, buildings, and service teams.
You can filter by date, floor, room, service type, or delivery team to focus on what matters most right now.
It’s designed for large-scale hospitality operations, giving you complete control and clarity in one view.
Absolutely.
You can create and manage your own service catalogs, complete with menus, pricing, and descriptions for different locations or teams.
When employees place orders, they see the correct options for their building or department, ensuring consistency and transparency in cost and delivery.
This also allows you to assign cost centers to specific services for internal billing or reporting.
AskCody eliminates duplicate orders and outdated requests by keeping all service data synchronized with meeting schedules in real time.
You’ll know immediately when a meeting is cancelled or resized, allowing you to adjust orders before prep begins.
Over time, AskCody’s analytics show patterns, peak hours, service volume, and repeat orders, helping you optimize staffing and inventory.
Yes.
AskCody allows you to export data on orders, costs, and services directly to Excel or connect via API or Power BI for custom dashboards.
You can track spend per department, analyze delivery performance, and report on cost recovery or utilization across your entire operation.
For enterprise teams, this data can also feed into your ERP, FM, or accounting systems to streamline financial reconciliation.
It’s seamless.
When employees book a meeting in Outlook, they can add catering, room setup, or other services directly from a pre-approved menu.
Their requests automatically appear in your dashboard, complete with room details, time, and attendee count.
This eliminates email back-and-forth and ensures every service request is structured, clear, and complete.
AskCody makes it easier to prioritize and plan workloads.
You can sort and filter orders by delivery time, building, or service type, ensuring nothing is missed.
For larger events, you can pre-schedule services, coordinate across departments, and monitor progress in real time.
Everything is visible, so your team stays aligned and confident, even on the busiest days.
Your Meetings. Your Services. Your AskCody.
You make meetings work. AskCody helps make them unforgettable.