A fixed fee for the entire AskCody Platform that includes everything from room and workspace bookings, service and visitor management, to workspace analytics.
This gives you access to all features in AskCody, including Bookings, Maps, Visitors, Displays, Mobile App, Services, and more.
The Platform Fee includes 10 Workspaces, 5 Rooms and 1 Reception.
Learn more about our Pricing model for the AskCody Platform here, or talk with an a consultant.
Purchase additional room, workspace, and reception (lobbies) licenses to accommodate your organizational needs and volume. We aim to scale with you based on your needs and sie of your workplace.
Pricing varies based on organizational needs and volume.
Talk with an expert on pricing. We're flexible on license price and packages tailored for your organization.
Assisted onboarding + Basic Support is required as part of getting started with AskCody. It’s designed to provide additional support and deliver a more hands-on onboarding experience, for organizations looking to ensure a faster and smoother adoption of the platform, and teams seeking best-practice advice and expert guidance to get started effectively.
Do you have time and unlimited resources available to adopt your new solution and rely on our standard support plan, then this is for you.
If not, choose Premium Support or Managed Service so you can rely on our Customer Operations team and their experience helping hundreds of companies implement, adopt, and run AskCody.
Basic support includes: - Extensive and comprehensive Onboarding Guides. - Access to our Help Center and AI Assisstant. - In-app guidance across the AskCody Management Portal. - Support service available from 8 am CEST - 6 pm EST via live chat on our Help Center or by email. - 24 business hours response time on business days within support opening time. - Standard priority in support queue. Basic Support is always included.
Premium Support is designed for all customers who want a more persnalized onboarding, implementation, support, training, and faster and higher ROI throughout our partnership. Premium Support is either $3,750.00 per year or 10% of the total subscription whichever is the greater amount. If in the future you increase or decrease the number of licenses, the Premium Services will reflect 10% of the total license cost. Premium Support includes same features as Basic Support plus: - Extended assisted onboarding and implementation - Platform configuration and setup - Re-implementation - Extended Support Services - Business reviews - Meeting Journey Mapping - Videos and Webinars - Extended Uptime Guarantee - Extended Insights and Data Access And much more. See the full description at https://www.askcody.com/get-started
Assisted Onboarding is a mandatory and required part of getting started with AskCody, designed to ensure a smooth, efficient, and successful implementation of the platform. It's guided onboarding focused on getting customers live efficiently and confidently on AskCody. The service guides the customer through onboarding, platform setup, and readiness for launch, ensuring a structured, predictable, and best practice driven start with AskCody. These sessions include everything you need to get going, including thorough explanation of our extensive and comprehensive Help Center, guidance, and best-practice on setting up the platform, and assisted point-and-click configuration of your platform. All designed to get you out of the gate fast.
A full end to end engagement covering onboarding, implementation, and adoption. The service includes a structured project plan from onboarding to go live, configuration guidance, stakeholder involvement, and adoption activities to ensure the solution is embedded in daily operations and delivers long term value.
A structured re-implementation designed for customers who want to reset, optimize, or redesign their AskCody setup. The service ensures the platform starts fresh with updated configurations, improved structure, and alignment with current business needs, while re-establishing best practices and adoption.
Specialist consultancy for planning, configuring, and validating integrations between AskCody and Microsoft 365 or other supported systems. The service provides access to a Customer Operations specialist who ensures AskCody is seamlessly connected and technically aligned with the customer’s ecosystem.
Consultancy supporting technical and operational migrations from legacy systems or previous setups into AskCody. The service guides customers through critical migrations, such as Azure AD/Entra ID, EWS to Grahph, or legacy booking tools, ensuring data integrity, continuity, and reduced risk.
Consultancy focused on enabling data driven decision making through AskCody Insights and Mixpanel. The service guides customers through setup, possibilities, and practical use of data exports, dashboards, and analytics to understand behavior, utilization, and performance.
A full day of onsite training tailored to administrators, workplace teams, and relevant stakeholders. The service delivers structured, practical learning aligned with the customer’s setup, workflows, and operational responsibilities.
Recurring online training sessions delivered via Teams, designed to refresh knowledge, onboard new users, and reinforce best practices. The sessions are structured for administrators, workplace teams, and power users.
Creation of customer specific training materials aligned with internal processes, terminology, and governance. The service delivers reusable content and collateral that supports onboarding, training, and internal communication.
A workshop focused on adoption, behavior change, and organizational readiness when introducing or expanding AskCody. The service provides recommendations and practical guidance on driving engagement, nudging workplace behavoir and actions, aligning stakeholders, and embedding new ways of working.
A strategic advisory engagement focused on optimizing the full lifecycle of meetings, from booking to execution and insights. The service maps the end to end meeting journey, identifies inefficiencies, and provides recommendations for governance, optimization, and value creation aligned with workplace strategy.
Hands on configuration performed directly in the customer’s AskCody environment for simple and clearly defined requests. The service includes configuring settings, templates, or standard rules directly in AskCody to ensure correct and consistent behavior.
Configuration services for moderately complex requirements involving multiple settings, dependencies, or validation steps. The service ensures that related configurations work together correctly and are aligned with operational needs.
Advanced configuration work covering complex setups, multiple modules, or enterprise level requirements. The service supports large scale environments where configurations must align across structures, policies, and governance models.
Consultancy focused on minor adaptations of workflows, logic, or behavior within AskCody using existing capabilities and configuration options. The service includes focused sessions where AskCody is adapted to specific business requirements without introducing unnecessary complexity.
Consultancy for more advanced adaptations requiring deeper analysis of workflows, rules, and business logic. The service includes one or more structured sessions to tailor AskCody to more complex organizational needs while maintaining platform integrity and scalability.
A comprehensive customization engagement covering complex requirements, multiple stakeholders, and advanced solution design. The service supports organizations with sophisticated needs, ensuring AskCody is configured to support complex processes across departments, locations, or use cases.
Designed for small organizations or customers with minimal ongoing support needs, this package is tailored for businesses with straightforward setups and limited demands for platform customization or adjustments. Ideal for: • Smaller organizations with stable workplace setups and infrequent changes to meeting rooms, visitor management workflows, or user access settings. • Businesses with internal IT teams capable of handling day-to-day operations but requiring periodic expert assistance for specialized tasks, system updates, or troubleshooting. • Organizations that occasionally need extra support as a backup resource or an additional set of hands to execute specific tasks. This package is best suited for those seeking a cost-effective solution to address minor configurations and updates while ensuring the platform remains reliable and optimized with minimal intervention.
Perfect for mid-sized organizations or customers with moderate customization and support needs, this package is ideal for those requiring tailored adjustments, integration support, configuration updates, and platform customization. These organizations often balance routine maintenance with ad hoc requests for platform enhancements. Ideal for: • Organizations with dynamic workplaces requiring frequent updates to meeting room setups, visitor management workflows, or user access settings. • Businesses that need a blend of routine support and on-demand expertise to address evolving requirements and challenges. This package is designed for growing organizations scaling their operations and requiring periodic platform updates to align with expansion. It caters to businesses with moderate complexity and customization needs, such as updating room configurations, refining visitor workflows, or implementing tailored solutions. Additionally, it’s well-suited for organizations that value hands-on collaboration and benefit from a mix of proactive support and consultative guidance to tackle specific challenges and ensure their platform evolves with their needs.
Designed for large enterprises, organizations, or customers with complex environments and advanced support requirements, this package includes continuous fine-tuning based on user feedback and organizational changes, as well as strategic planning and consultations to align the platform with long-term business objectives. These customers often manage multi-location setups or experience frequent changes in workplace configurations, making proactive and strategic support essential to ensure consistency and efficiency. Ideal for: • Large, multi-location organizations with complex integrations and extensive customization needs. • Businesses seeking to maximize ROI by leveraging all available AskCody features for optimized performance. • Dynamic workplaces with frequent changes to workplace setups, room and workspace configurations, visitor flows, and service management workflows. • Hyper-growth companies scaling rapidly and requiring robust support to align platform capabilities with evolving business demands. This package is tailored for enterprise-scale operations and businesses managing multiple office locations, needing centralized and consistent platform management across all sites. It’s also ideal for organizations that depend on a heavily customized AskCody setup, integrating seamlessly with various tools and workflows. Furthermore, it’s perfect for teams prioritizing ongoing optimization and those navigating dynamic environments requiring continuous adjustments to meeting room setups, visitor management systems, and service desk configurations. With this package, organizations can leverage AskCody’s expertise for proactive, strategic support and long-term planning to ensure their platform evolves alongside their business.
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