Kim Jensen, Customer Operations Director, writes about the evolving workplace and the systems that keep it running smoothly. At AskCody, Kim focuses on the intersection of people, process, and technology, exploring how organizations can simplify complexity and design better meeting experiences at scale. With a background spanning workplace operations, digital transformation, and user adoption, Kim brings a practical yet forward-looking perspective to topics like meeting management, scheduling efficiency, visitor flows, and the cultural shifts required to modernize work. Kim’s work is grounded in a belief that workplaces thrive when tools empower people and when every touchpoint supports focus, clarity, and collaboration. Through thoughtful insights and real-world examples, Kim helps readers navigate the challenges of enterprise environments and uncover the hidden opportunities in the everyday mechanics of work.
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