Here’s the thing: Buying a Meeting and Workspace management solution should be simple and straight forward. Especially as it comes to pricing. Truth is, is not.
Understanding the cost of Meeting Management Platforms is way more complex than it should be
The pricing plans for Meeting Management Platforms and Solutions can frequently be intricate, convoluted, and shrouded in obscurity, making it challenging for potential buyers to discern the actual cost. Different plans, combinations, pricing metrics, usage limits, data, etc.
Vendors, ourselves (AskCody) and our competitors, offering these platforms often employ a multi-tiered pricing structure that includes a base rate along with additional fees for essential features, user access levels, different add-ons or added security and enterprise features, or higher usage limits.
This complexity is further compounded by the lack of transparency about long-term contracts, renewal terms, and potential cost escalations, or the difference between a maintenance fee or an actual subscription.
As a result, customers may find themselves entangled in agreements that are not only difficult to comprehend but also conceal the true financial commitment required, leading to unexpected expenses and a strained budget. Or customers end up having purchased a Solution or Platform, that’s not being updated or upgraded as part of a subscription. This obfuscation hinders the ability of organizations to make informed decisions that align with their operational needs and financial constraints, and essentially:
- 1) understand what they bought, and
- 2) get the maximum value out of their purchase.
In today's fast-paced business world, where time is of the essence and efficiency is the cornerstone of success, the process of acquiring a meeting and workspace management platform should be as straightforward and hassle-free as possible.
Businesses, regardless of their size or industry, seek solutions that not only enhance operational efficiency but also offer clarity and simplicity in their adoption. This demand for simplicity extends naturally to the pricing plans of such platforms, where transparency and understandability are key, so that price (cost) and value for the customer is easy to understand and to achieve.
Purchasing a Meeting and Workspace Management Platform ideally should be a purchase that eliminates the often convoluted and time-consuming process of software procurement. It should offer a seamless integration into a company's existing ecosystem, requiring minimal setup time, and providing an intuitive user interface that employees can easily understand, navigate, and utilize. The goal is to enable businesses to hit the ground running, maximizing the utility of the platform from day one without getting bogged down in technical complexities or extensive training sessions. Or losing overview of the costs along the way.
Equally important to the ease of adoption is the clarity of the pricing plan. A straightforward pricing model is indispensable, as it allows businesses to quickly ascertain the cost-benefit ratio of the platform and make informed decisions. Transparent pricing eliminates the all-too-common scenario of hidden fees and unforeseen expenses, providing businesses with the confidence that the value offered by the platform justifies the investment. An ideal pricing plan should be flexible, accommodating the varying needs and scales of different businesses, yet simple enough to understand at a glance. This could mean offering a tiered pricing structure that clearly outlines the features and services included at each level, allowing companies to select the plan that best fits their requirements and budget. Still, I've seen, that different plans, also leads to confusion or situations where customers either chose the smaller, less feature-rich plan only to end with not getting the return of investment as envisioned as it’s not truly solving the challenges, or choosing the more advanced plan with all the box ticked off only to experience a too complex solution and a huge consumption gap, as all the extra options and add-ons where never implemented and adopted.
Moreover, a clear pricing plan not only aids in the decision-making process but also fosters trust between the service provider. When companies can easily comprehend what they are paying for and why it is beneficial, it builds a foundation of transparency and reliability. This trust is crucial for establishing a long-term relationship, encouraging businesses to invest more confidently in the tools and services offered by the platform.
In conclusion, the procurement of a meeting and workspace management platform should be a straightforward affair, from the ease of integration and use to the simplicity and transparency of the pricing plan. In a market that values efficiency and clarity, platforms that adhere to these principles are better positioned to meet the needs of businesses looking to streamline their operations and foster a productive work environment. By focusing on simplifying the purchasing process and offering clear, understandable pricing, these platforms can significantly enhance their appeal to prospective users, ultimately facilitating smoother, more effective workplace management.
... And that's why we've introduced AskCody as one tiered, all inclusive, unified Platform
Now, let’s make pricing simple!
To make pricing simple, we've introduced the one-tiered, unified pricing plan. Nothing more, nothing less. The all-in-one, fully integrated Meeting and Workspace Management Platform, including all features in AskCody, all under one license, with everything bundled together.
Customers simply starts with the Platform fee, then adding additional resources (workspaces, rooms, or reception), and finaly select their service and support plan. 1, 2, 3. Easy.
Organization can get started with AskCody for as low as $4,999/year including all features and modules, reporting and analytics, maps, and advanced authentication and security where all features are included from the very first license. This means start simple, and scale as you grow based on number of Rooms, Workspaces, and Receptions. The Platform Fee includes licenses for 10 workspaces, 5 rooms, and 1 reception.
And from here, you scale as you need.
Workspaces: $149 per workspace per year
Meeting Rooms: $499 per room per year
Receptions: $2.499 per reception/building per year
No matter if organizations buy AskCody to manage workspaces, meeting rooms, or receptions, all features are always included, and all customers will have access to the full Platform from the very first license, as we aim to make AskCody the one Platform for Meeting and Workspace Management and pricing should reflect that.
Last but not least, we continue to offer 3 support and service plans:
- Assisted Onboarding + Basic Support: is a mandatory and required part of getting started with AskCody, designed to ensure a smooth, efficient, and successful implementation of the platform. Assisted Onboarding complements the Basic Support Plan, which is ideal for organizations with the internal resources and expertise to independently manage the ongoing use and maintenance of the AskCody Meeting Management Platform.
- Premium Support: Most customers rely on our Customer Operations team and their years of experience helping hundreds of companies successfully implement, adopt, run, and optimize AskCody. Premium Support is an enhanced support and customer service package designed for organizations seeking an even more personalized assistance with onboarding, adoption, implementation, training, and ongoing support for the AskCody Meeting Management Platform. This service package aims to accelerate return on investment (ROI) and ensure users maximize the platform’s benefits.
- Managed Services provide customers with a seamless, proactive approach to supporting and maintaining their AskCody platform, extended the AskCody Premium Services program, ensuring maximum efficiency and value from the solution, shifting the responsibility for operating and maintaining the AskCody Platform from the Customer to a specialist in AskCody.
Why change to a one-tiered pricing plan?
Because we want to make thing simple.
We want to give customers access to the entire AskCody Platform and all features, to gain maximum value and benefits from the very first license. With the one-tiered plan, customers have access to the entire AskCody Platform as everything is included under one license.
We believe, that every customer should enjoy the full suite of AskCody's capabilities from the get-go, ensuring that organizations of all sizes can optimize their meeting and workspace management without any restrictions and we get to show all our capabilities no matter the size of the organization. This open access to the full Platform from the first license, encourages innovation and customization according to the specific workflows of each business.
Over the past years, we’ve worked diligently to enhance the functionality of our platform, releasing numerous updates, new features, and value-driven tools that directly benefit our customers and users. Our goal has always been to offer cutting-edge solutions that grow with customers needs, and we’ve significantly improved the platform.
We’ve been on a journey creating the unified and integrated Meeting Management Platform, combining Meeting Room and Workspace Scheduling, Meeting Services, Requests and Vendor Management, as well as Visitor Management, all under one roof and integrated in a cohesive Platform tightly connected to Microsoft 365, Exchange, Outlook, and Teams. With the extensions and upgrades to AskCody with Maps and Ping (custom integrations), making the Platform even more extensive and cohesive, as well as opening up the Platform to integrate AskCody with other 3rd party vendors and cloud providers, it’s a natural progression in providing AskCody as one, unified Platform, unifying the Pricing Plan, and provide AskCody as an “all-inclusive” Platform where all customers will gain the full benefit from AskCody accessing all features from day 1.
Customers benefitting a simplified pricing plan
For customers, the benefits are a simplified experience, enhanced value and utility, and even more scalability.
- Ease of Choice and Simplicity in Decision Making: Customers should face no confusion or stress in selecting plans since there's just one complete package. This straightforward approach eliminates the guesswork and analysis paralysis often associated with comparing multiple tiers. Customers no longer need to navigate through multiple tiers or packages to determine which one best fit their needs.
- Predictable Budgeting: With a single pricing plan, budgeting becomes more predictable. Customers can easily understand the cost without worrying about additional charges for essential add-ons or features that may become necessary later.
- Comprehensive Access: Users get access to all features and tools offered by AskCody, ensuring they can leverage the full power of the platform without limitations. This can lead to more efficient use of the software and potentially uncover benefits they might not have anticipated.
- Ease of Scalability: As organizations grow or their needs change, they can scale their usage of the platform without having to switch plans or negotiate new terms. They just start. This can be especially beneficial for fast-growing companies in terms of new needs, or organizations that scale fast.
- Streamlined Onboarding and Training: With access to a unified set of features, onboarding and training become more coherent and efficient as all customers are on the same Plan having access to all features. Customers and their teams can quickly learn to navigate and utilize the platform to its full potential without the need to understand tier-specific functionalities.
At AskCody, I believe that pricing should be simple, transparent, and reflective of the true value a platform provides. That’s why we’ve introduced a unified, one-tier pricing model, eliminating complexity, hidden fees, and restrictive feature limitations.
With this approach, every organization, regardless of size, gains full access to the AskCody platform from day one. No confusing tiers, no add-on surprises—just a powerful, all-in-one solution that scales with your needs.
The result? A streamlined decision-making process, predictable costs, and the ability to maximize the platform’s potential without barriers.
