Skip to content
Facilities management

Adoption

What is adoption in the workplace?

Adoption is the degree to which people actually start using a new tool, process or way of working after it is introduced. For workplace software, such as room or desk booking, high adoption means people book through the system instead of going around it, which is what makes the data and the benefits reliable.

What drives adoption

  • Tools that fit into what people already use every day
  • Clear communication on why the change is happening
  • Training and visible champions in each team
  • Quick fixes for early problems

How to measure adoption

Look at the share of meetings booked through the system, the number of active users over time and how many rooms show bookings that match how they are really used.

How AskCody supports adoption

AskCody works inside Outlook and Microsoft 365, which people already use, so booking rooms, ordering services and inviting visitors happens where meetings are already planned. Read 4 steps to successful adoption of meeting management software.

Frequently asked questions

What is the difference between adoption and change management?

Change management is the work done to help people through a change. Adoption is the result: how widely the change is actually taken up.

How long does adoption take?

It varies, but most of it is decided in the first weeks, which is why launch and early support matter.

 

Related terms