Meeting Services

Are you tired of wasting time on meeting preparation or cumbersome service requests? Book meetings, catering, audiovisual, and other facilities and office services directly from Outlook and Microsoft 365.

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Built for and works with

 

Outlook 2019-1-1-1 Exchange 2019-1-1 Microsoft 365

Request Services for your meetings right from Outlook's familiar interface

 

Meeting Services allow you to request services for your meeting when using the Outlook Add-in to book a room and includes things like catering, A/V requests, facilities requests, specific tech setup, etc. Admins can also add custom categories for unique service requests that your organization would like to support. 

  • Key features
  • 100% integrated with Microsoft Outlook and Microsoft 365
  • Request your meeting services right from Outlook's familiar interface
  • Request services across multiple vendors, locations and time zones
  • Manage billing, tax, or client matter numbers
  • A light-weight IWMS for Meeting Services
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Boosts your productivity by redefining the booking experience of Meeting Services

With AskCody Meeting Services, the booking experience of meeting services goes to a whole new level and is fully integrated into Outlook and Microsoft 365.

The old way of ordering refreshments or additional meeting room equipment such as AV or workstations for a meeting is cumbersome, time-consuming, difficult to administer, and error-prone. Now, booking of Meeting Services runs inside Outlook! Imagine, like a webshop for meeting services. But inside Outlook.

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Save time, plan more effectively, and reschedule or cancel without worrying  

With Meeting Services, simply book what you want from Outlook or Microsoft 365 on your desktop, laptop, tablet, or phone.

The corresponding parties (kitchen, canteen management, AV provider, or facility management) are instantly alerted to your booking needs with exactly what, when, and where you need supplies, and can manage everything from the integrated Service Management tool.

Meeting Room Management

A familiar interface – Book directly from Outlook

AskCody is 100% integrated with Outlook and Microsoft 365. No need for outdated third-party tools, unintegrated Sharepoint sites, 3rd party webpages, or paper-based bookings. Meeting Services from AskCody comes as a Modern Add-in for Outlook and Microsoft 365 and runs where Outlook is.

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Service Vendor Management Portal

The Service Vendor Management Portal is a complete management backend making the experience more efficient and effective than ever for service vendors like kitchen, canteen management, AV provider, or facility management. Imagine, a light-weight IWMS platform for meeting services. 

Use the Meeting Service Portal to manage additional resources, workflows, items, bookings of corporate kitchens and canteens, and accept or reject bookings. Kitchen and facility managers can tell at a glance what they need and how many people need meeting service, as well as the location of the service. Now they have an instant one-stop interface with an updated overview in real time.

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Custom properties and extension attributes

Meeting Services lets you define mandatory and optional input fields when requesting and ordering service, in terms of Tax & Financial Information, Client Matter Numbers, User Information, and Cost Center Management. This makes your IT and Finance Department fall in love with the Meeting Services features immediately.

IT and Finance will love the ease-of-use associated with the data export in the AskCody Management Portal. Data is simply exported to incorporate with accounting, databases, and ERP, either via CSV exports or with our JSON API.

User Information is managed by Active Directory or Azure Active Directory to save clicks and ensure correct user data every time. Hereby time-consuming and manual processes are automated to help IT and Finance save a huge amount of time every day.

More about Meeting Services from AskCody

What AV support is available?

AskCody provides many ways to order and manage your audio visual needs.

  • Orders can be placed directly from Outlook

  • Faulty equipment can be reported directly from the room using Room Displays

  • AV orders can be tracked, sent to the appropriate department and shared with finance in the Management Portal

Does AskCody software integrate with both Outlook and Microsoft 365?

Yes, it indeed does.

We have a close collaboration with Microsoft, and our product suite is 100% integrated with Microsoft 365 and Outlook. No need for manual processes or outdated third-party tools, unintegrated Sharepoint sites, or paper-based booking. Everything works within the familiar Outlook and Office interface. We base AskCody on modern integrations into Microsoft Exchange, and built everything on Microsoft Azure. 

Learn more about how we integrate to Exchange and Microsoft 365 on our knowledge base.

 

What happens to my catering or services order when meetings are cancelled or rescheduled?

Catering and additional resources follow your meeting. That's one of the best parts. We have developed a true follow the meeting intelligence.

Meetings are cancelled, rescheduled, postponed, or relocated all the time. That’s why all the assigned resources such as catering, AV and telepresence, meeting room equipment, and table arrangements follow the meeting if it is rescheduled. If a meeting is cancelled, the assigned resources will be released automatically. The kitchen or the AV provider will be notified immediately from the AskCody Management Portal.

Can data be exported? And what about cost center management or tax management for external meetings?

With AskCody you get the data you need when you need it.

Your IT or Finance department will love the ease-of-use associated with the data export in the AskCody Management Portal. Data is simply exported to incorporate with accounting, databases, and ERP through simple CSV exports or by leveraging the AskCody API. 

Cost Centers can be managed manually in AskCody or by your Active Directory. Invoices, tax management for external meetings, and settlements can all be taken care of by AskCody.

Do the AskCody add-ins work across all Outlook platforms?

Outlook, Outlook Web App, or OWA for Devices. The Add-ins for Outlook work seamlessly across all platforms, making it easy for you to book meetings and meeting services. 

Now you and your organization only need Outlook and AskCody to handle everything related to productivity, mail and collaboration, and meeting management.

How do vendors or service providers work with AskCody Meeting Services?

There's a complete Management Portal for Service Vendors like corporate kitchens, facilities, and office managers designed to make the meeting experience more efficient and effective than ever.

Use the AskCody Management Portal to manage additional resources, workflows, items, bookings of corporate kitchens and canteens, and accept or reject bookings. Kitchen and facility managers can view at a glance what they need and how many people need meeting services, as well as the location. Now they have an instant one-stop interface with an updated overview in real time.

Which languages does AskCody support?

The AskCody Platform is available in major languages of your choice.

  • English

  • German

  • French

  • Spanish

  • Norwegian

  • Swedish 

  • Danish 

  • Finnish

With AskCody, Burns & Levinson has automated labor-intensive meeting tasks.

See our case study here

Download the case study and see how AskCody helped one of Boston's top law firms improve meeting efficiency.

Read the case from Burns & Levinson

 

Burns-and-Levionson case study
“Everything is integrated with Microsoft 365, and all employees can with Outlook and AskCody seamlessly find available meeting rooms and book services for their meetings."
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