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WX (workplace experience)
What does WX mean?
WX is short for workplace experience. It describes how employees, visitors and other users experience the workplace: how easy it is to find and book a room or desk, whether meetings start on time with everything ready, and how welcome guests feel when they arrive.
What shapes WX
- Finding and booking the right space quickly
- Meetings that start with the room, AV and catering ready
- A smooth arrival for visitors
- Spaces that match how people actually work
Why WX matters
When people choose whether to come to the office, the experience they get there matters. Small frictions, such as a double-booked room or a guest waiting at reception, add up and shape how people feel about the workplace.
How AskCody supports WX
AskCody covers the everyday moments that shape WX: booking rooms and desks from Outlook, ordering catering and services with the meeting, welcoming visitors and showing room status on meeting room displays. Read more on the workplace experience page.
Frequently asked questions
Is WX the same as employee experience?
They overlap. Employee experience covers the whole relationship with an employer, while WX focuses on the workplace itself.
Who owns WX?
Often a workplace experience manager or the workplace team, working with facilities, IT and HR.
Related terms