It’s been yet another busy week at the office.
Your firm has been bustling with activity and everyone has been hard at work wrapping up several big client projects.
Or have they?
Now that it’s time to send out invoices, you’re realizing how many hours have been whiled away at lunches, in meetings, and completing administrative duties instead of actually utilized on billable, client work.
Utilization rate is a critical metric for measuring a professional service firm’s health and potential for growth. Keep reading to learn everything you need to know when it comes to measuring your utilization rate correctly, applying it efficiently, and growing it to increase your organization’s productivity and profitability.