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Employee experience
What is employee experience?
Employee experience is the sum of everything an employee encounters at work, from recruitment and onboarding to daily tools, spaces, managers and culture, until they leave. It shapes how engaged and productive people are, and whether they stay.
What shapes employee experience
- Culture, leadership and relationships with colleagues
- The tools people use every day
- The physical workplace and how easy it is to use
- Growth, recognition and flexibility
Where the workplace fits
The office is one part of employee experience that is easy to notice when it fails: a room that is double-booked, a desk that cannot be found, a guest left waiting. Removing these frictions is part of what a workplace experience strategy does.
How AskCody supports it
AskCody takes care of everyday workplace moments from inside Outlook and Microsoft 365: booking rooms and desks, ordering catering and services, welcoming visitors and showing room status on meeting room displays.
Frequently asked questions
What is the difference between employee experience and workplace experience?
Employee experience covers the whole relationship with the employer. Workplace experience focuses on the physical and digital workplace.
Who owns employee experience?
Usually HR, often working with workplace, facilities and IT teams.
Related terms